To the degree alleged in this report is amazing.
Flight Centre sues web developer for $15m
FLIGHT CENTRE is suing an Irish software developer for nearly $15 million for failing to deliver an internet fare database, booking engine and travel agent sales tool as contracted.According to documents filed in the Queensland Supreme Court, Flight Centre is suing Datalex for engaging in misleading or deceptive conduct that caused loss and damage.
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But Flight Centre alleges it subsequently discovered Datalex had no such existing products and their products were not being used by large travel companies. It says several severe defects in the travel agent sales tool were evidence the product was still being developed – a fact Datalex later conceded. Flight Centre also accuses Datalex of delivering the product late and without all the required functionality.
I have worked extensively in the travel industry for companies such as Lonely Planet, Holiday Break PLC and even Flight Centre during the implementation of the system in question above. I will refrain from further comment on this issue as it is now before the Courts, but honestly I am stunned.
Read more about it on smh.com.au.