I came across this today, it’s a formula to express “Anything that can go wrong, will“.
((U+C+I) x (10-S) / 20 x A x 1 / (1-sin(F/10)) U (urgency): 1 <= U <=9 C (complexity): 1 <= C <=9 I (importance): 1 <= I <=9 S (skill): 1 <= S <=9 F (frequency): 1 <= F <= 9
This equation was commissioned by British Gas.
by M
14 Nov 2009 at 09:17
So in the formula, what does the “A” represent?
by Andrew
16 Nov 2009 at 15:40
Well spotted!
A (aggravation): 1 < = A <=9