For personal use, I have bought nothing but Dell for the last few years and they have stuffed me around no end and have also not delivered on the promises they made to me. Things are changing though, I have gone with ASUS eee’s for travel and work purposes while a Mac is next for home.
NEW YORK, N.Y. (September 15, 2009) – Attorney General Andrew M. Cuomo today announced that Dell and its subsidiary, Dell Financial Services (DFS), have agreed to pay the Attorney General’s Office $4 million in restitution, penalties and costs to resolve charges of fraudulent and deceptive business practices that scammed consumers across New York State.
The settlement follows a decision of the New York Supreme Court, Albany County, which sustained Attorney General Cuomo’s claims that Dell had engaged in fraud, false advertising, deceptive business practices, and abusive debt collection practices. The court’s decision came as a result of the original lawsuit filed by Cuomo’s Office, which charged that Dell engaged in bait and switch advertising with respect to its “no interest” financing promotions, misled consumers to believe they had qualified for promotional financing, failed to adequately disclose the terms of its “next day” service contracts and failed to provide consumers with warranty service and promised rebates.
Extracted from CUOMO ANNOUNCES DELL WILL PAY $4 MILLION FOR DEFRAUDING NEW YORK CONSUMERS
Why bother? This sort of fine means nothing to a company like Dell.